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February 2009

President's Report

Ginia Lucas By Ginia Lucas, President, Phoenix Chapter of NACE

As we go into 2009, I look forward to another  year of great meetings and excellent social networking. Our upcoming programs should prove to be very interesting beginning with February's Partnership and Relationship Building Between Resorts,
Caterers and Vendors
at the Four Seasons Resort. This promises to have a little bit of a twist as we approach marketing from a 'Relationship' point of view. We will talk about the do's and don'ts of approaching Resorts and Vendors, and how you have to work your way up sometimes before you can get your foot in the door. We will also  discuss how to interact with each other in a more professional manner and the communications that are involved between the parties.

Just brainstorming about this meeting was exciting. We have come up with some great ideas, and we hope that all those in attendance will have some intriguing questions and get some good information in return. Don't forget to register early for this awesome meeting as it promises to be a well attended event.

Click on the following link to register:  https://www.phoenixnace.com/register_new.php?id=48&md=2009-02-17

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Industry Announcements

Upcoming Association Meetings

February:
ABC- February 2, 5:45pm Weddings Grand Style, Arizona Grand
ISES- February 4, 5:30 pm, The Art of Planning Pricing and Promoting Events, The Bentley Projects
MPI - February 12, Breakfast Meeting Ethics, Arizona Grand
HSMAI -February 19, 11:00am ,Selling in a Down Economy XONA SUITES

March
ABC- March 2 (Topic TBD) Brides by Demetrios
ISES- March 4 Green Events Botanical Gardens
MPI- March 12, Breakfast Meeting, Humor in the Workplace, US Airways Center
HSMAI- March 19, 11:00 am, (topic TBD) Arizona Grand

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Meeting Notes

Marketing 2009 at Heidi's Catering and Events

Ginia Lucas
Owner, Y-Knot Party & Rentals

The January 2009 Meeting at Heidi's Events & Catering was fabulous, from the amazing menu created by Heidi's staff, and the incredible Valentine's desserts from Honeymoon Sweets to our knowledgable speakers panel, the night was filled with gourmet ideas and great marketing education. 

 Shannon Underwood from The Bridal Fashion Debut started off the program by explaining that we need to use the lists we get from our booth drawings immediately after the show, and that we need to  use the list that the show gives us as soon as we get it. Have our literature pre-prepped and ready to send,and our email marketing ready to dump the list into and to get our name back into the brides hands as soon as possible.The leads list, while not prequalified, is a good way to expand your business. The trick is to send out information as soon as you get the list.

Kristina Munoz from Arizona Weddings Magazine had statistics from Conde Nast that showed that most brides pick up an average of 7 magazines during their engagement, and they carry it around with them as an invitation for people to talk to them about their weddings. During this phase of their engagement, they look through the magazines over and over. This reinforces the ads in the brides mind and causes a call to action to either pick up the phone or to login to your website. One of the other things that she said was that you need to advertise in more than one place so that everytime they see your ad, it reinforces your validity as a vendor. This is called branding.

Personally, one of the things I love about my ads is that they are are very similar, so that when someone sees them they know it is my company. When I ask a bride how she found us, and she answers, 'well I see your ads everywhere!'. Angie Van Daele says  that by saturating the market with as much advertising as you can afford, it will pay off.

Van Daele enforced this idea."Instead of only buying a two page spread in my newspaper, (the Wedding Chronicle) buy smaller ads in several publications so that people see you more often." 

Social Networking is a very successful marketing tool everyone should make time to utilize according to Kim McDowell from The Event Essentials. She also recommends always remembering to remind your friends and family what you do. "You would be surprised at how many people forget that their family members do the services that they need." she remarked. Thirdly, she thinks everyone should utilize free internet social networking sites such as blogs, e-zines, Twitter and Facebook top make a presence for yourself. Customers, especially brides are using these services themselves, and can find you on the internet.

 Internet Marketing is the Specialty of Jacob Lebo of Firedrum. He stated that Internet Marketing is no longer a luxury but a necessity. The three aspects Internet Marketing which encompass your Website, Search Engine Optimization(SEO), and Email Marketing, are intertwined and must all operate together to effectively market online. Lebo notes that your website must be w3 compliant and be built correctly so your SEO efforts will give you the presence you desire. Once you have a dynamic website that is easily found, then Email Marketing helps you capture information and instantly re-connect to your potential customer to instill yet another favorable impression of your company. Lebo  also added that Email Marketing is very effective as a follow-up to Networking Events and a great way to connect to existing clients

Kristina Munoz, Director of Marketing for Arizona Weddings (www.arizonaweddings.com
Angie VanDaele, Publisher of The Wedding Chronicle (www.wedaz.com)
Kimberly McDowell, Owner of The Event Essentials (www.theeventessentials.com)
Jacob Lebo, Sales Manager for Firedrum Marketing (www.firedrum.com)
Shannon Heggarty, National Sales Manager for the Bridal Fashion Debut (www.bridalfashiondebut.com)

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Meeting Sponsors

Special Thanks To Our Sponsors!

Our meetings wouldn't be the same without our sponsors! Thanks to the following Vendors that made our meeting fabulous!
Heidi's Events & Catering (www.heidisevents.com),
Pour Masters Bartending Service (www.pourmasters.com),
Southwick Linens (www.southwicklinens.com)
My Fantasy Floral,
Ray the DJ (www.raythedj.com)
Honey Moon Sweets (www.honeymoonsweets.com)

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Calendar of Events

Upcoming NACE Meetings

  • Feb – Caterer, Resort & Vendor Relationships @ Four Seasons
  • March – Going Green @ Scent, Scottsdale
  • April – Wedding Wonders @ Hilton Phoenix East
  • May – Productive Organization @ Troon North
  • June – Event Elements @ Phoenix Convention Center
  • July – Baseball Outing @ ChaseField (Tentative)
  • August – Upselling & Unique Selling Strategies @ Scottsdale Cottonwoods Resort
  • September – Dine Around-The Art of Dining
  • October – Iron Chef or Chef Fashion Show @ TBD
  • November – Food & Wine Pairing @ TBD
  • December – Joint Alliance Mixer @ TBD

 

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Job Openings/Classifieds

NEW MEMBER Spotlight

American Valet provides so much more than just valet parking. We offer shuttle and personal driver service as well!  As one of the most trusted names in valet, we have all of your parking and transportation needs covered throughout Arizona as well as California.  As our company approaches nearly 30 years in business, you can rest assured that your guests will receive unparallel professionalism, customer service, and experience. 

American Valet recognizes the challenges that the current economic situation has created for our fellow association members.  To help us better serve you and your clients, we have introduced new lower pricing. We understand that flexibility is a must, especially during these tough times.  As a member of NACE, you will receive an additional 10% discount off our already reduced rates!  We value our relationship and look forward to working together with you on your events.

Please contact Lynn Lakia at 602-861-9182, ext. 203 or lynn@americanvalet.com , www.americanvalet.com

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Classified Ads

2010-08-31:

ARAMARK at ASU Tempe Campus (www.aramark.com) is looking for a Catering Sales Coordinator. The position is Full-time, Monday through Friday. Benefits are provided. Please contact Jim Emmons at emmons-jim@aramark.com if you are interested in learning more about the position.

 

2010-08-31:

Anthem Golf & Country Club (www.anthemclubaz.com) is seeking a Private Events Assistant. Accepting resumes only; please email resumes to anthemreservations@gmail.com.

2010-08-31:

Creations in Cuisine Catering (www.creationsincuisine.com) is seeking experienced Banquet Captains, Executive Sous Chef, Garde Manager Chef, Wait Staff, Bartenders, Cooks & Warehouse Assistants/Drivers. Please submit resume and experience to: accounting@creationsincuisine.com.

2010-08-30:

Y-Knot Party & Rentals is taking applications for this position through 9/15/10 in person only.  They are currently searching for a Sales/Setup person.  Preferred skills include basic computer skills, phone etiquette, banquet setup, and some design skills.  1127 W. Main ST, Mesa, AZ 85201 480-967-4495 talk to Ginia Lucas.

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